The Business Brickyard

The personal Blog of Howard Mann. Author, Speaker & Entrepreneur. - January 7th, 2009

Every organization is optimized to achieve the results it currently gets.

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11
Feb
08

When You Know How It Is Built

National Geographic HD has a great series called "Ultimate Factories."   I just watched an episode that showed the entire assembly process of a BMW Z4 from start to finish.  From the robots that make the welds to the machines that rotate the car through baths of paint to the people that fit the steering wheel in place. I had never thought much about that car but seeing the machine and human work that goes into creating the incredible complexities that make a car do all it can do completely changes how I now look at it and loaded me with incredible stories I could tell myself and others if I owned one.

Even a little lesson that the logo of BMW, that most believe represented a propeller (that relates back to BMW's history making aircraft engines), is actually a tribute to the blue and white shapes on the Bavarian flag.

It should be required viewing for anyone looking to buy the car.   A sales person at BMW would sell more of them vs any type of sales pitch they could make.

It also sparks the larger question of how well you do explaining all the little things you do that delivers the product and service you sell.  We each put a lot of our own "craftsmanship" into what we deliver for our clients/customers.  But do we tell them about it in a way that is interesting? Does it help them value what you offer more?

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